Managing Debt - MARP
Mortgage Arrears Resolution Process (MARP)
If you're in financial trouble, we're here to help. Ulster Bank's financial assessment is designed to help customers who are trying to continue to meet their debt repayments but due to a change in circumstances cannot afford to meet their full monthly mortgage repayments.
Please complete our standard financial statement and return it directly to us at:
Arrears Support Unit
Ulster Bank
Block B, Central Park
Leopardstown
Dublin 18
Review the Central Bank's guide on how to complete the standard financial statement.
Once the form has been received, a member of our dedicated Arrears Support Unit (ASU) will make contact with you, to discuss a suitable solution. They will review your current financial situation and discuss alternative repayment arrangements. Click to view how we can help.
For further details on how we can assist you under the mortgage arrears and resolution process please download our MARP brochure. Alternatively view the Central Bank's guide to Mortgage Arrears.
Next steps...
This is based on an agreed arrangement being approved by our Arrears Support Unit (ASU).
- *Step 1:
Complete &
sign the SFS - Step 2:
your
application
is reviewed
by our ASU - **Step 3:
agreed
arrangement
applied to
your mortgage
account - Step 4:
letter issued
confirming
arrangement
details and
start date - Step 5:
amended
repayments
commence
* Step 1 - Where information is missing or found to be inaccurate, or additional supporting documentation is required, this may delay your application.
** Step 3 - It is important to note that not all alternative arrangement options address the arrears. Subsequent repayment arrangements can be applied when your financial situation improves.
