Alerts Service - Overview
Balance alerts (you must register for this service)
There's no need to call, visit a branch or queue at a cash machine to get a regular balance update.
Once you register we'll text you your balance each week on whatever day suits you best - you can even specify morning or afternoon.
You can also set up Alerts to inform you when your account goes above or below a certain limit, so you'll know when you've received a large payment or if your money's running low.
We'll check your balance at 6am and we'll aim to text you at around 8am the same day or around 10am if it's a weekend.
You can also ask for a balance and mini-statement update, showing the most recent transactions on your account by text message at any time you like. Once you have registered for Balance Alerts, just text BAL or MINI to 53627 (Standard text rate applies). If you register more than one account, you can tell us which one you need information for by adding the last three digits of your account number or the last four digits of your debit card number, eg. BAL 123 or BAL 1234.
Activity Alerts (all customers that have provided their mobile phone number to Ulster Bank will automatically receive these alerts)
Activity Alerts are designed to allow us to confirm to you, by text, when a certain activity has taken place on your account. This means you'll be able to keep track of certain changes to your account without having to call, visit a branch or go to online banking. They'll also provide you with increased security because you'll know if something unexpected happens.
An example message: Your home phone number has been updated as requested on dd/mm/yy. Please contact us if you have any queries.
We will send you Activity alerts when you:
- create or amend a payee - either a ROI individual or company
- create or amend a standing order
- update your address or telephone details
- are issued with a new debit/cash card or PIN.
Important Information :
Please read the important information on the Alerts Service.
Ulster Bank mobile phone banking is free of charge to all personal customers. Data charges may apply on some mobile networks for mobile phone banking.
Mobile Phone Banking iPhone App and Text Service is provided in association with Monitise Europe Limited.
