Proof of identity - online and telephone applications
For online and telephone applications for new customers we require proof of your identity and address.
If you are applying for a credit card, or current account with an overdraft facility we may also need other supporting documents in order to open your account.
The documentation we require will be outlined in your application pack. You can provide this documentation in one of two ways:
- You can visit your nearest branch where your documents will be validated & certified.
- You can post the required documents along with the signed application form, in the pre-paid envelope provided.
Please note that your application is valid for 28 days from the date you apply.
Confirmation of your identity and address
We need to see one certified item from the Identification table and one original item from the Address table. Documents must be certified by a member of Ulster Bank staff, a solicitor, accountant or notary public.
We cannot accept photocopies and items printed from the internet, including internet bank statements.
| Identification |
|---|
| Certified copy of current valid signed Passport |
| Certified copy of full Republic of Ireland/Northern Ireland/UK/EU driving licence or provisional licence |
| Certified copy of Garda Identification ML10 form and photograph |
| Certified copy of Pension Book |
| Certified copy of National Identity Card .
copy must show signature and photograph |
| Address confirmation |
|---|
| Original Bank / Building society statement or credit card statement less than 6 months old. Internet statements are not acceptable |
| Original mortgage summary statement less than 12 months old |
| Original utility bill (e.g. gas, electricity) less than 6 months old. Mobile phone bills are not acceptable |
| Original notification of determination of tax credits valid for the current/next tax year |
| Original Balancing statement from Revenue Commissioners issued within 6 months of account opening |
| Original Benefits Book includes Child Benefit and Disability Benefit |
| Original Local Authority/County Council Services Bill issued in the last 12 months |
| Additional address confirmation documentation for students |
|---|
| University/College, Letter of Acceptance/Enrolment/Offer/Request for payment (including reference number) - issued within the last 6 months |
| CAO letter of offer/confirmation of place issued within the last 6 months. Must include your application reference number. |
Don't have the right documents?
If you are not able to provide any of the documents we need, please contact us on the following numbers:
Current accounts: 1850 211 663
Savings accounts: 1850 211 629
Credit cards: 01 702 5489
Student accounts: 1850 211 640
You can contact us from 8am to 6pm Monday to Friday. Customers with hearing and speech difficulties can contact us by textphone on 1800 924 615.
Credit cards and current accounts with an overdraft facility
We may need to see copies of your bank/credit card statements and other relevant documentation before we can complete your application.
We will use this documentation to confirm information such as your salary and your mortgage or rent repayments.
It is important that the information you enter when completing the online application reflects what appears in your statements, so you may wish to have these to hand.
Any differences may result in you having to resubmit your application.