Customers who Applied online or by telephone

Once your online/telephone application is successful, you will receive an account opening form. As soon as you return this form completed and signed along with the required supporting information, we will complete our final checks and send you confirmation of your new account details. We will also send you a switching pack for you to complete.

For the switching process to commence, please complete and sign the switching documentation contained in the switching pack and return in the envelope provided. Our specialist switching team will be able to assist you with any switching query on 1850 211 689 (lines are open 9am - 5pm Mon - Fri).

Existing Customers

Our Switching Pack is available below for information purposes. Should you wish to switch your account, please contact any Ulster Bank branch. Our dedicated Customer Advisors will be happy to help you complete the Switching Pack.

Your Account Opening and Switching Pack

Your pack contains the following documentation

• Account Switching Form (PDF file) - This must be completed and signed in order to proceed with the account switch, as this form facilitates the physical transfer of your bank account. Print the first two copies of this form and bring them to the branch or pick up a copy at any branch.
• Current accounts and everyday banking brochure (PDF file); explaining how easy it is to open and switch your account with us and ways you can assist with the switching process
• A guide to personal accounts fees and interest brochure (PDF file)
• Personal banking terms and conditions brochure (PDF file)
• Terms of Business brochure

Please note: The "Date of Switch" you select on the Account Switching form is the date your switching process will commence. When selecting a date of switch, please allow at least 5 working days to accommodate potential postal delays.

You should pick a time of the month when there is the least activity on your account in terms of Direct Debits, Standing Orders or salary payments.