Contact us - Overview
Please note that opening times and call charges vary.
| Switch to Ulster Bank | ||
|---|---|---|
| Joining Ulster Bank | Freephone 1800 303 004 |
Mon to Fri 9am to 5pm, (excl. bank holidays) Calls may be recorded. |
| Anytime Telephone Banking | ||
| Account queries (calling from Republic of Ireland) | 1850 4 24 365 |
Mon to Sun 8am - 10pm.
Automated service available 24 hours a day. Calls may be recorded. |
| Account queries (calling from abroad) | +353 1 804 7475 |
Mon to Sun 8am - 10pm
Automated service available 24 hours a day. Calls may be recorded. |
| Anytime Internet Banking | ||
| Technical helpdesk | Online helpdesk service | |
| Credit cards | ||
| Credit card holder enquiries | 1890 924 257 |
Open 24 hours a day
Calls may be recorded. |
| Current accounts | ||
| ufirst membership services | 1890 925 067 |
Mon to Fri 8am - 8pm
Sat 9am - 5pm (except Bank Holidays) Calls may be recorded. |
| Loans | ||
| Direct loans | 1890 587 587 |
Mon to Fri 8am to 6pm
Sat 9am to 2pm (except bank holidays) Calls may be recorded. |
| Managing Debt/Arrears | ||
| Mortgage related debt management queries | 1800 4357 63 (1800 Help Me) |
Mon to Fri 9am to 8pm (excl Bank Holidays) Sat 9am to 5pm Calls may be recorded. |
| Non Mortgage related debt management queries | 1850 201210 |
Mon to Fri 8am to 9pm (excl Bank Holidays) Sat 9am to 5pm Calls may be recorded. |
| Savings and investments | ||
| RSVP | Freephone 1800 205 100 |
Mon to Sun 8am to 10pm
Calls may be recorded. |
| Existing Guaranteed Deposit Account queries | Freephone 1800 200 936 |
Mon to Fri 9am to 5pm
Calls may be recorded. |
| Insurance | ||
| Home insurance quote | Freephone 1800 528 529 |
Mon to Fri 8am to 8pm
Calls may be recorded. |
| Travel insurance | Freephone 1800 666 100 |
Mon to Fri 8am to 8pm
Sat & Bank Holidays 9am to 4pm Calls may be recorded. |
| Lost and Stolen Cards | ||
| Lost and stolen Credit Cards (calling from Republic of Ireland) | 1890 924 258 |
Open 24 hours a day
Calls may be recorded. |
| Lost and stolen Debit Cards and ATM Cards (calling from Republic of Ireland) | 1800 245 399 |
Open 24 hours a day
Calls may be recorded. |
| Lost and stolen Credit Cards (calling from abroad) | +44 1423 700 545 |
Open 24 hours a day
Calls may be recorded. |
| Lost and stolen Debit Cards and ATM Cards (calling from abroad) | +44 131 549 8186 |
Open 24 hours a day
Calls may be recorded. |
| Security | ||
| Fraud helpline | Freephone 1800 245 403 |
Mon to Fri 8am to 8pm
Sat 8am to 6pm (except for public holidays) Calls may be recorded. |
| Fraud helpline (calling from abroad) | +44 125 230 8047 |
Mon to Fri 8am to 8pm
Sat 8am to 6pm (except for public holidays) Calls may be recorded. |
| Internet security helpdesk | 1850 300 365 |
Open 24 hours a day
Calls may be recorded. |
In order to maintain the highest levels of service, we may record and monitor telephone calls. Where a freephone number is available, calls from mobile phones may not be free.