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Protect yourself and your computer

Hints and tips to make you more secure online.

Logging in to Anytime Banking

Always access Anytime Banking by typing the web address into your web browser or by following the link from the Ulster bank homepage. Never divulge your full online PIN & password. We only ever ask for random digits, not the full PIN or password.

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Beware of email scams

Never go to a website from a link in an e-mail purporting to be from Ulster Bank and then enter personal details.

Never respond to an e-mail that asks for confidential or personal security information. Ulster Bank will never send you such an e-mail.

Never respond to any unexpected or suspicious emails - and don't click on any attachments within such emails.

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Make sure your operating system and web browser are secure

Attackers target computers that don't have the latest protection. Make sure you've set your computer to get the latest updates automatically from the internet.

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Use a firewall

Install and activate a personal firewall. This can shield your computer from unauthorised access and prevent unwanted internet activity.

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Use up-to-date anti-virus software

Install and maintain anti-virus software. Anti-virus software is designed to stop viruses, Trojans and other harmful code from infecting your computer. However, it will only work properly if it's always on, and always kept up-to-date.

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Don't let the spies in

Spyware can be devastating - the more vindictive strains work to capture your personal information, such as passwords and PINs. Protect yourself by using anti-spyware software and keeping it up-to-date.

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Be careful which sites you trust

Remember, some websites are set up solely to steal personal details from unsuspecting visitors. So don't give out your details (such as your credit card information) unless you know the website has an up-to-date security certificate.

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If you have any technical queries relating to your Anytime Internet Banking, please see our Help 24/7 service for assistance.

If your computer isn't secure, losing your data could be the least of your worries. There are a number of steps you can take to increase the security of your computer or laptop. Keeping software up to date can protect it from online attacks.

Firewall- control the information that comes into (and leaves) your PC

A firewall is a piece of software which helps protect your computer from online attacks. Any computer you use to access the internet should have a firewall installed.

It's recommended that your firewall is set to monitor incoming and outgoing internet traffic. This means that you have control over the information that enters and leaves your system.

Which firewall?

Windows XP, Windows Vista, Windows 7, Windows 8 and Mac OS X operating systems have built-in firewalls. Alternatively, you can buy a firewall from a computer retailer.

Anti-virus - put your computer on guard against attacks, and cure any infections

A computer virus is much more than just an inconvenience.

Beware of Trojans, viruses and spyware

Your computer may be infected by a 'Trojan', a virus or spyware if it starts to behave in an unpredictable manner. Consider the following warning signs:

  • Your system may take longer than normal to start, or have a slower response time when opening files
  • Files may become corrupted, might not load or you might experience a system crash
  • Your anti-virus software may generate a warning message, or other unusual messages may appear on screen

Bear in mind that your computer could still be infected even if nothing appears to be different.

Install and maintain anti-virus software

Good anti-virus software protects your computer. It's designed to detect and remove any computer viruses, Trojans and spyware that may have been installed on your computer without your knowledge or permission. These invaders can infect your computer and affect your online security.

Your anti-virus software should be regularly updated to keep the latest known threats at bay.

Anti-spyware - stops unauthorised software snooping on your details

Spyware is malicious software that monitors the activity on your computer - such as password details or the websites you have visited.

Spyware can use this ill-gotten information in lots of different ways, and could hijack your internet browser to show unwanted advertising or generally change your computer settings. It's designed with one purpose in mind - financial gain for the people who put it there.

Many anti-virus packages now come with built-in protection against spyware.

Protect yourself by staying alert.

  • Accessing your internet banking service - by typing the web address directly into your browser instead of following links, you greatly reduce your chances of being duped by a spoof site.
  • Check for 'https' and the padlock - genuine secure sites have addresses that start with 'https'. They also show a locked padlock symbol in the bottom section of your internet browser, or beside the website address.
  • Double-click the lock symbol - double-clicking the locked padlock symbol brings up information about the lock that can help you confirm that the site is genuine. If the padlock is not within its valid dates, or has been issued to a website that you do not recognise, do not enter your security details.
  • Always logout of secure sites - never leave your computer unattended when logged in to a secure session. Ensure you log-out properly.
  • Computers in public places - You cannot be certain about the security of public wireless networks or computers in public places (like a library or internet café). So be very cautious about using Internet Banking services in these situations. Never change your security details while using a public wireless network or a public computer.