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A step by step guide

Sign up for the mobile app

App available to customers with compatible iOS and Android devices with Anytime Internet Banking and a Republic of Ireland or international mobile number in specific countries.

Get started

Set up in minutes

Fingerprint login

Get the app

What you need to get started

Activate your Anytime Internet Banking
Your Anytime Internet Banking customer number (date of birth (DDMMYY) followed by 4 digits).
ROI mobile number starting 08
Download the app - available on iOS, Android, & BlackBerry

Forgotten your customer number

Set up mobile banking in minutes

Once you have downloaded the app you will be prompted to enter your mobile number and accept our Mobile Banking Terms & Conditions.

We will then ask you to confirm your mobile number so we can send you a one time activation code by text message.

When you have this code, follow the simple steps below to sign up for the Ulster Bank app.

01

Enter activation code here. We will send it to the mobile number you provide during the initial part of registration.
02

Set up passcode. You only have to do this once. You will need the passcode every time you log in so make sure you keep it safe.
03

Enter customer number. If you don't know it, click one of the 'Forgotten customer number'
04

Enter your Anytime Internet Banking pin and password. If you have forgotten these, click 'Reset Online Banking'

Congratulations You can now instantly check your balances, make payments and much more on the move. Enjoy the Ulster Bank app.

Get the app

Log in using your fingerprint

A quick and convenient way to login to your app using your fingerprint registered under Touch ID.

Option is available to customers with compatible iOS and Android devices.

Simply login once you’ve updated the app and go to the ‘More Menu’ to enable this option.

01

Make sure that you have Touch ID enabled on your iPhone.
02

Make sure you have downloaded the latest version of the Ulster Bank iPhone app from the app store.
03

When you log in to the app you will see this screen and you can choose to enable Touch ID (to turn it off at any point, go to the app's 'More' menu).
04

Once you launch the app after enabling Touch ID, you will be able to log in using either Touch ID or your app passcode.

Touch ID and Face ID are available on selected Apple devices. Android Fingerprint is availaable on selected Android devices.

New to the mobile app?

What people are asking us about Mobile banking.

I have multiple businesses, how does this work on mobile? Close

I have multiple businesses, how does this work on mobile?

Only one business can be registered to one mobile number at any one time.

How long does it take to get started with Mobile Banking?

What information do I need to sign up to Mobile Banking? Close

What information do I need to sign up to Mobile Banking?

You'll need your:

Mobile phone, mobile phone number and your Anytime Internet Banking customer number and PIN & Password

Existing mobile app customer?

What people are asking us about mobile banking.

How do I pay a new employee or supplier? Close

How do I pay a new employee or supplier?

Currently you need to add new payees onto Anytime Internet Banking first and will need your card reader to complete this.

Once you have made the first payment, the payee will be available in your mobile banking app.

I'm having problems logging into the app?

How long will a payment take to reach a payee? Close

Get the App

Download the latest version of our apps.

Android

Get the latest version of our Android App.

iPhone / iPad

If you have an iPhone 5S, 6, or 6 Plus and iOS8 you can use Touch ID to login.