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A step by step guide

Sign up for the mobile app

App available to customers with compatible iOS and Android devices with Anytime Internet Banking and a Republic of Ireland or international mobile number in specific countries.

What you need to get started

  • Activate your Anytime Internet Banking
  • Your Anytime Internet Banking customer number (date of birth (DDMMYY) followed by 4 digits).
  • ROI mobile number starting 08
  • Download the app -  available on iOS, Android, & BlackBerry

Set up mobile banking in minutes

Once you have downloaded the app you will be prompted to enter your mobile number and accept our Mobile Banking Terms & Conditions.

We will then ask you to confirm your mobile number so we can send you a one time activation code by text message.

When you have this code, follow the simple steps below to sign up for the Ulster Bank app.

  1. 01

    Enter activation code here. We will send it to the mobile number you provide during the initial part of registration.

  2. 02

    Set up passcode. You only have to do this once. You will need the passcode every time you log in so make sure you keep it safe.

  3. 03

    Enter customer number. If you don't know it, click one of the 'Forgotten customer number'

  4. 04

    Enter your Anytime Internet Banking pin and password. If you have forgotten these, click 'Reset Online Banking'

Congratulations  You can now instantly check your balances, make payments and much more on the move. Enjoy the Ulster Bank app.

Get the app

Log in using your fingerprint

A quick and convenient way to login to your app using your fingerprint registered under Touch ID.

 

Option is available to customers with compatible iOS and Android devices. 

 

Simply login once you’ve updated the app and go to the ‘More Menu’ to enable this option.

Set up Touch ID

A quick and convenient way to login to your app using the fingerprint you registered under Touch ID. This option is available to customers with compatible iOS and Android devices.  Simply login once you’ve updated the app and go to the ‘More Menu’ to enable this option.

How to register:

  1. 01

    Make sure that you have Touch ID enabled on your iPhone.

  2. 02

    Make sure you have downloaded the latest version of the Ulster Bank iPhone app from the app store.

  3. 03

    When you log in to the app you will see this screen and you can choose to enable Touch ID (to turn it off at any point, go to the app's 'More' menu).

  4. 04

    Once you launch the app after enabling Touch ID, you will be able to log in using either Touch ID or your app passcode.

Get the App

Download the latest version of our apps.

Android

Get the latest version of our Android App.

iPhone / iPad

If you have an iPhone 5S, 6, or 6 Plus and iOS8 you can use Touch ID to login.

Anything else we can help with?