When you access Cora in Anytime Banking or the mobile app, you can search your transactions and order a PIN reminder.
Meet Cora, your digital assistant. Cora is available 24/7 to support you with questions about day-to-day banking.
Get an instant answer and be shown how to do things like make a payment, manage direct debits and find recent transactions.
When you access Cora in Anytime Banking or the mobile app, you can search your transactions and order a PIN reminder.
Get an answer on over 200 topics, whether you want to make a payment or find out how to get a new card.
Here to help all day, every day. No need to call us, get an answer instantly without having to wait to speak to us.
Cora can help you to update your address, phone number, email address or name.
In your app or Anytime Banking, Cora can securely see your spending to search your transactions.
Forgotten your PIN? Get a PIN reminder when you're using Cora in the app or Anytime Banking.
Cancel your lost card and securely order a new one.
Cora understands best when questions are simple and straight to the point.
Here are a few examples:
Cora might ask you a few questions to make sure you get the right answer and will tell you how to resolve your issue. In some cases, you may be put through to a human colleague.
Go to the home screen of your mobile banking app. Tap ‘Help’ at the bottom of the screen, then 'Chat to Cora' to start a chat. Criteria apply.
Log into Anytime Banking. From the home screen, click the ‘Need help?’ box on the right hand side to start a chat. Criteria apply.
You can find Cora in the 'Need Help?' box on the bottom right hand side of your screen waiting to help on some of our web pages (including this one).