If you are struggling financially there are supports in place to help you here
We're here to support you
We understand that these are uncertain times, and many of you may be worried. We want to assure you that looking after our customers and colleagues is our number one priority, and we are closely following advice from Government and the relevant authorities to make sure that we are prepared.
If you’re concerned about being affected financially or are unable to get to the bank due to coronavirus (COVID-19), we’re here to help. We will use this page to let you know of what help and support is available, and to give you updates on our services.
If you have not availed of a first COVID-19 payment break, have already availed of a six month COVID-19 payment break or you are struggling financially, we have other supports in place to help you here or you can contact us on 1800 435 763 to request a Temporary Arrangement while you complete and submit a Standard Financial Statement to us in order for an assessment to be completed on how best we can support you.