Need to speak to someone
We have created a dedicated team of Customer Care experts, contact us on 1800 656 001.
This helpline can make banking while self-isolating a little easier if you are a vulnerable customer. You can even order a Companion Card to allow them to pay for your shopping on your behalf. Usage criteria and limits apply, please call for further information.
This dedicated Freephone line will be open from 8am to 8pm, 7 days a week.
Please note calls may be recorded for training and monitoring purposes. The cost of your call will depend on what phone line you're using.