Previous Announcement & FAQs - 19th February 2021

Update 19th February 2021

Following an extensive review of Ulster Bank Ireland DAC, a decision has been made for a phased withdrawal of all its banking activity and associated services within the Republic of Ireland over the next number of years.

What do customers need to do?

Nothing, there is no immediate impact on your products and your day to day banking, simply continue to bank with us as normal. We commit to keeping you updated and assure you that we will provide advance notice of any changes to your future banking services as a result of this decision.

Are we open for new business?

Yes – we will remain open for all new business as we work to find the solutions that will ensure continuity of support for you. This announcement of a phased withdrawal may result in the transfer of your product to another provider.  

To keep you up to date with what this means for you, we have put together these frequently asked questions and answers.

We would like to thank you for your ongoing business with us and assure you that we are committed to serving you and working in the best interests of all our customers.

Be fraud aware?

This decision may prompt fraudsters to attempt to take advantage of the situation. We will ensure all security measures continue to keep you protected. Please stay alert and watch out for scams and for more information please visit our security centre.


For all your personal banking needs please visit ulsterbank.ie/personal.html

For all your business banking needs please visit ulsterbank.ie/business.html


19th February 2021

Frequently Asked Questions

General questions

New Business/Application Requests

Mortgage related questions

Fixed rate mortgages

Existing mortgage customers

Existing product related questions

Everyday banking operational questions

Customers in financial difficulty