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Customer Support Hub 

Checklists for Account Closures

Current account closure checklist

Before closing your current account it is important you consider each of the following points to ensure the process is as seamless as possible: 

  • Open a new current account. Visit www.ccpc.ie/consumers/money-tools/ for the options available. *
  • Leave sufficient funds in your Ulster Bank account to cover any outstanding charges or interest due on your account. Standard fees, charges & interest will be applied when your account is closed. More on fees & charges.
  • Make a list of companies who are authorised to debit your account e.g., Direct Debits or regular payments, and provide them with your new account details.
  • Cancel any standing orders and set them up with your new provider.
  • Order any documents e.g. statements, certificates of interest or fees/charges. You will lose access to  Anytime Banking and the Mobile app after you close your account so you may wish to print or download statements, certs of interest or fees & charges notifications before you close. 
  • Notify your subscription or membership providers of your new debit card or account details.
  • Identify and contact those making regular payments into your account, such as your salary, pension, or social welfare.
  • Your balance will automatically transfer to your new account once your account is closed. You will need to provide your new BIC and IBAN.
  • If you are transferring a balance before you close your account, payment limits apply and you may need a card reader. More on payment limits.
  • Ensure that any overdrawn balance is repaid and all written cheques have been cleared before instructing your account to be closed. Any cheques written that have not been presented for payment will be returned unpaid following account closure.
  • Once your account is closed, destroy any cards or unused cheques. 

*This link is included for guidance purposes. Ulster Bank is not responsible for the content of third-party websites.

If you have savings accounts please also read the savings account closure checklist below.

Savings account closure checklist

Before closing your savings account it is important you consider all of the following  points to ensure the process is as easy as possible: 

  • Open an account with an alternative provider. Visit www.ccpc.ie/consumers/money-tools for the options available.*
  • Order any documents e.g. statements, certificates of interest or fees/charges. You will lose access to  Anytime Banking and the Mobile app after you close your account so you may wish to print or download statements, certs of interest or fees & charges notifications before you close.  Click here for more guidance.
  • If applicable, credit interest & DIRT will automatically be applied to your account and the net balance will be transferred to your new account.
  • Cancel any standing orders linked to your account. You will need to set them up again on your new account.
  • If you are transferring a balance before you close your account, please note payment limits apply and you may require a card reader. More on payment limits.
  • Identify and notify those making regular payments into your account of your new account details
  • If you have any of the following products please refer to our Savings FAQs for more detailed guidance:
    - Moneydesk (Fixed Term Deposit)
    - Home Saver account
    - Instant Access Plus
    - Foreign currency accounts                                                                                                    - Any mortgage linked savings account e.g. Offset

*This link is included for guidance purposes. Ulster Bank is not responsible for the content of third-party websites.