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Current Accounts

Your journey to closing your Current Account

We are writing to all of our customers with details on how to move and close your current account. You don’t need to wait to hear from us! If you are ready, you can contact us through a variety of channels to move and close your accounts. Our mobile app and Anytime Banking service is available 24/7 and our dedicated telephony team can also support you in closing your account over the phone. If you need to visit one of our branches, the team are happy to support you in moving and closing your accounts today.

Step 1: Choose

Choose which financial provider you want to open an account with.

More Information

Step 2: Move

Option 1: Move the account yourself

Option 2 : Switch your new current account(s) through your new provider

More Information

Step 3: Close

Option 1: Close the account yourself

Option 2 : Close your account Through the Switching service

More Information

Frequently Asked Questions

What would you like to do today?

Close my current account

Find out more information about Choose, Move, Close for my Current Account

To use the closure form you should

Have an account with unlimited access e.g. a sole account in your name, or a joint account where any party can make changes or withdrawals on the account.
Have your new BIC and IBAN to hand.
Be registered for Anytime Banking or the mobile app. If you are not registered or have forgotten your login details you can get set up here.
Ensure your personal details are up to date.

Important things to consider

You will lose access to Anytime Internet Banking and the Mobile App after you close your account. You may wish to print or download statements or certs of interest before you close. You will automatically receive a closing statement for any account you close.

If you have a ufirst, ufirstgold or ufirst Private current account, please note that when you close your account, you may no longer be entitled to the benefits associated with your account. Please refer to section : What else do I need to know about my Ulster Bank current account(s) closing? on page 6 of the Personal Current and Savings Account Closure Booklet for further information.

Go back

I understand

What type of account do you have?

This is an account with unlimited access where any party can make changes or withdrawals

This is an account with limited access and permission is required from more than one person to make changes or withdrawals

Do you use Anytime Internet Banking or the mobile app?

Tip: If you have forgotten your Anytime Internet Banking login details you can re-register on the login page

Yes, I do use Anytime Banking/the mobile app

No, I don't use Anytime Banking /the mobile app

Let's close your account

Remember to ensure your account isn't overdrawn and have the BIC and IBAN for your new bank account to hand.

To close your account online or via the mobile app, follow these steps once you have logged in:

Select the account you wish to close.
Select 'Need to close your Current / Savings Account?' ( Select 'Close Account' if using the mobile app.)
Complete the online form, input your account details and the details of the account you wish to transfer the balance to.
Submit the form. You will receive email confirmation that it’s been submitted to us.

Register for Anytime Banking

The most convenient way to close your account is through Anytime Banking. It normally takes 5 minutes to register. You'll need your sort code and account number, and your Ulster Bank debit card if you have one.

To close an account with limited access you can

1. Call us

Call our dedicated closure team on 0818 210 260. Lines are open 8am to 8pm 7 days a week (or if calling from abroad 00353 1 804 7475)*

2. Visit your local branch

Call 0818 210 260 (or if calling from abroad 00353 1 804 7475) to schedule a face-to-face appointment.*

3. Write to us

Complete and sign the Account Closure Request Form.

You can return the form to: Ulster Bank - Free Post, Customer Service Centre, PO Box 5706, Dublin 2 or drop it into your local branch. Please ensure the form is signed by all parties.

Forms posted from outside of the Republic of Ireland can be returned to: Ulster Bank Ireland DAC, Block B, Central Park, Leopardstown, Dublin 18

*Call costs may vary. Calls may be recorded for training and monitoring purposes.

Find out more information about Choose, Move Close for my Current Account

Read more about the Choose, Move, Close process here.

We have created a guide which will provide you with important information for when you are moving and closing your Ulster Bank Personal Current and Savings accounts.

Click here to download the Personal Current and Savings Account Closure Booklet

Choose, Move Close Guide guide for Current Accounts

Choose

Choose which financial provider you want to open an account with. The Competition and Consumer Protection Commission (CCPC) provides independent product comparison tools to help you find another provider, visit www.ccpc.ie/consumers/money-tools/. *

For information on switching your current account, visit www.ccpc.ie/consumers/money/banking/switching-accounts/. *

The following is a list of providers who have approached us to be included on this website as possible options for your consideration. *

View list

The order in which we list the providers is the order of when they approached us for a presence.

https://www.creditunion.ie/what-we-offer/current-account/

https://www.anpost.com/ulsterbank

www.bankofireland.com/ulsterbank

www.fire.com/ulsterbank

https://www.permanenttsb.ie/everyday-banking/moving-bank-online-hub/

https://moneyjar.ie/

https://growth.revolut.com/ulster-bank

https://aib.ie/our-products/current-accounts/online-bank-account-opening

*The links are included for guidance purposes. Ulster Bank is not responsible for the content of third-party websites

Move

There are two ways to move.

Speak to your new provider about which option will work best for you.

Option 1: Move the account yourself

Contact anyone making regular payments to your account (e.g. your employer, pension provider or social welfare) and anyone who is authorised to debit your account (Direct Debits or regular payments e.g. subscriptions, memberships such as Netflix, Google Play, Apple etc.) and give them your new account details. Be sure to give enough notice to them to make the changes.

You will need to set up any existing standing orders on your new account as those set up on your Ulster Bank account will be cancelled once the account is closed.

You will need to repay any overdrawn balance before closing the account. Any cheques written that have not been presented for payment will be returned unpaid following account closure.

We will deduct any outstanding fees/ charges before the account is closed.
Download (via Anytime/mobile app) or order any documents you require before you close your account e.g., bank statements, certificates of interest, information on fees & charges. You will not have access to your Anytime or Mobile Banking service relating to these accounts once your accounts are closed.

If you are transferring a credit balance yourself, note that payment limits apply, and you may require a Card Reader.

Option 2 : Switch your current account(s) through your new provider

Close

There are two ways to close.

Option 1: Close the account yourself

The most convenient way to close your sole or joint current account(s) is through our Anytime Banking service. You can do this through the Anytime Banking website or our secure Mobile App.

You can register or reset your PIN and password for Anytime Banking in minutes. Visit our Ways to Bank page for more information.

Please note, where there is limited access to your joint account(s), consent is needed from all named account holders to close the account. Otherwise consent is only required by one named account holder to close the account.

If your account has limited access, please see ‘Other ways to close your account’ below.

Other ways to close your account(s)

If you’re closing an account that has limited access; you wish to use another channel or need further support, you can:

Call our dedicated account closure team on 0818 210 260 (00 353 1 8047475 if calling from abroad.) Lines are open 8am – 8pm, 7 days a week*
Visit your branch
Fill in and sign our Account Closure Request Form and return to Ulster Bank Free Post, Customer Service Centre, PO Box 5706, Dublin 2 or drop it into your local branch. If you are posting the form from outside of the Republic of Ireland you can return it to: Ulster Bank Ireland DAC, Block B, Central Park, Leopardstown, Dublin 18

*Call costs may vary. Calls may be recorded for training and monitoring purposes.

You can prepare to close your account by following the checklist below. It is important that you follow each step to ensure the process is as easy as possible.

Account closure checklist

Option 2: Close your account through the Switching service

Please note this option only applies to current accounts.

If you use the Switching service, your new current account provider will notify us to close your account. We will close your account, transfer any credit balance to your new account and send you a closing statement.

For further information on Switching please visit our Switcher page.

Frequently Asked Questions

How do I know my contact details are correct? How do I update my email address; home address; phone number? Close

You can check your contact details via the App by tapping the profile icon (top right) and selecting “Manage your personal details” or by selecting Help icon and selecting ‘Message us’ then entering a message requesting to check your contact details, you can also request your contact details to be updated here.

On Anytime banking, you can view your contact details under ‘Your details’ tab on the left and you can also request them to be update here.

If you do not have Anytime Banking or the Mobile App, you can call us on 0818 210 261 to update your contact details.

What happens if I don’t close my account(s) by the date on my letter? Close

You will no longer be able to use your account. Any direct debits, standing orders or future dated payments will not be made. Any payments into your account such as your salary, pension, social welfare will not be paid into the account. They will be returned.

How do I know if I have limited access on my account(s)? Close

There are a number of reasons why you might have limited access to your account, e.g. you requested that all named account holders must consent to access any money in the account or payments in/out have been blocked on your account by the bank. We may need additional information from you to allow the account to be closed or to access any remaining balance in your account. Please call us on 0818 210 260 if you need further information.

Need additional support?

Need support with closing your current/savings accounts?

Speak to our Closures Team on 0818 210 260 (00 353 1 8047475 if calling from abroad.) Lines are open 8am – 8pm, 7 days a week*

Need extra support closing your account e.g. due to a disability, health condition or because your circumstances have changed?

Please dial our dedicated helpline on 1800 656 001 or visit your local branch

*Call costs may vary. Calls may be recorded for training and monitoring purposes.