Updating a direct debit for your Personal Loan
If you already have a new account set up with your new provider and need to update/amend your Personal Loan Direct Debit information, you can do this in one of the following ways:
Call the Ulster Bank Customer service team on 0818 210 260 and provide your new current account IBAN & BIC details over the phone.
Log in to Anytime Banking or the mobile app and complete the ‘Manage your Personal Loan Direct Debit’ form.
If you are going to switch your Ulster Bank Current account to a new provider, once your new account is opened, you will complete a Switcher Pack with them. Your new Current account provider will contact us to start the switch and we will provide them with a list of your Direct Debits (a copy will also be sent to you). We will update your new IBAN and BIC on your Ulster Bank Personal Loan Direct Debit once we receive the switcher pack.
To update your Direct Debit details, call the Ulster Bank Credit Card Centre on 0818 210 261 and provide the details of the new IBAN and BIC. Alternatively, log on to Anytime Banking and complete the form in the Manage My Credit Card section. Details should be updated at least 6 working days before the payment is due. The Direct Debit must be set up for the minimum or full monthly payment.
Speak to our Closures Team on 0818 210 260 (00 353 1 8047475 if calling from abroad.) Lines are open 8am – 8pm, 7 days a week*
Need extra support closing your account e.g. due to a disability, health condition or because your circumstances have changed?
Please dial our dedicated helpline on 1800 656 001.
*Call costs may vary. Calls may be recorded for training and monitoring purposes.