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Savings Accounts

Your journey to closing your Savings Account

Step 1: Choose

Choose which financial provider you want to open an account with.

Step 2: Move

Option 1: Move the account yourself

Option 2 : Switch to your new savings account(s) through your new provider

Step 3: Close

Option 1: Close the account yourself

Option 2 : Close your account through the Switching service

What would you like to do today?

Close my savings account

What type of account do you have?
Do you use Anytime Internet Banking or the mobile app?
Tip: If you have forgotten your Anytime Internet Banking login details you can re-register on the login page

Let's close your account

Remember to ensure your account isn't overdrawn and have the BIC and IBAN for your new bank account to hand. 

To close your account online or via the mobile app, follow these steps once you have logged in:

  1. Select the account you wish to close.
  2. Select 'Need to close your Current / Savings Account?' ( Select 'Close Account' if using the mobile app.)
  3. Complete the online form, input your account details and the details of the account you wish to transfer the balance to.
  4. Submit the form. You will receive email confirmation that it’s been submitted to us.

Register for Anytime Banking

The  most convenient way to close your account is through Anytime Banking. It normally takes 5 minutes to register. You'll need your sort code and account number, and your Ulster Bank debit card if you have one.

To close an account with limited access you can

1. Call us

Call our dedicated closure team on 0818 210 260. Lines are open 8am to 8pm 7 days a week (or if calling from abroad 00353 1 804 7475)*

2. Visit your local branch

Call 0818 210 260 (or if calling from abroad 00353 1 804 7475) to schedule a face-to-face appointment.*

3. Write to us

Complete and sign the Account Closure Request Form.

You can return the form to: Ulster Bank - Free Post, Customer Service Centre, PO Box 5706, Dublin 2 or drop it into your local branch. Please ensure the form is signed by all parties.

Forms posted from outside of the Republic of Ireland can be returned to: Ulster Bank Ireland DAC, Block B, Central Park, Leopardstown, Dublin 18

*Call costs may vary. Calls may be recorded for training and monitoring purposes.

Find out more information about Choose, Move Close for my Savings Account

Read more about the Choose, Move, Close process here.

Choose, Move Close Guide guide for Savings Accounts

Choose

The Competition and Consumer Protection Commission (CCPC) provides independent information including product comparison tools to help you find another provider, visit www.ccpc.ie/consumers/money-tools*.

It is important to engage with your new account provider as early as possible to allow sufficient time for your new account to be opened. 

*This link is included for guidance purposes. Ulster Bank is not responsible for the content of third-party websites.

Move

  • Contact anyone making regular payments to your account and give them your new account details.
  • Download (Via Anytime/Mobile Banking) or order any documents you require before you close your account e.g., bank statements, certificates of interest. You will not have access to your Anytime or Mobile Banking service relating to these accounts once your accounts are closed.
  • If you are transferring a credit balance yourself, note that payment limits apply, and you may require a Card Reader.
  • When closing your account, any credit interest & DIRT** will automatically be applied to your account and the net balance will be transferred to your new account. 

**DIRT stands for Deposit Interest Retention Tax. Under current legislation, the effective DIRT rate is 33%.

Close

The most convenient way to close your sole or joint savings account(s) is through our Anytime Banking service.

You can register or reset your PIN and password for Anytime Banking in minutes Visit our Ways to Bank  page for more information.

Where there is limited access to your joint account(s), consent is needed from all named account holders to close the account. Otherwise consent is only required by one named account holder to close the account.

If your account has limited access, please see ‘Other ways to close your savings account’ below.

Other ways to close your savings account(s)

If you’re closing an account that has limited access; you wish to use another channel or need further support, you can:

  • Call our dedicated account closure team on 0818 210 260 (00 353 1 8047475 if calling from abroad.) Lines are open 8am – 8pm, 7 days a week*
  • Visit your branch
  • Fill in and sign our Account Closure Request Form and return to Ulster Bank Freepost, Customer Service Centre, PO Box 5706, Dublin 2 or drop it into your local branch. 
  • If posting the form from outside of the Republic of Ireland please return this form to Ulster Bank Ireland DAC, Block B, Central Park, Leopardstown, Dublin 18.

*Call costs may vary. Calls may be recorded for training and monitoring purposes.

You can prepare to close your account by following the checklist below. Its is important that you follow each step to ensure the process is as easy as possible.

Account closure checklist

Need additional support?

Need support with closing your current/savings accounts?

  • Speak to our Closures Team on 0818 210 260 (00 353 1 8047475 if calling from abroad.) Lines are open 8am – 8pm, 7 days a week*

Need extra support closing your account e.g. due to a disability, health condition or because your circumstances have changed?

  • Please dial our dedicated helpline on 1800 656 001 or visit your local branch

*Call costs may vary. Calls may be recorded for training and monitoring purposes.