Savings Accounts

Your servicing account for the Foreign Currency Current Account and Foreign Currency Call Deposit must remain open until the Foreign Currency account(s) is closed. Any remaining balance will be transferred into your servicing account. You can close these accounts by writing to request closing the account. Fill in and sign the Account Closure Request Form. You can return the form by free post to: Ulster Bank - Freepost, Customer Service Centre, Po Box 5706, Dublin 2.

If you don't close your account before the closure date on your letter, your Foreign Currency account will be closed by us before we close your servicing account. Your remaining balance, plus any credit interest due, will be converted into Euro at the prevailing market rate of exchange applicable on the date of closure and transferred to your servicing account. You will be able to withdraw the remaining balance from your servicing account by contacting us on 0818 210 260 (00353 1804 7475 if calling from abroad). 

If the minor named on the account is under 7, the parent/guardian(s) named on the account must provide their signature(s) to close the account.

• If you are under 18 and the account is in your sole name, you will need your parent/guardian to provide their signature(s) to close the account along with your signature.

• If you are under 18 and your parent/guardian is named on the account with you, they must also provide their signature(s) to close the account along with your signature.

These accounts can be closed by writing into. Fill in and sign the Account Closure Request Form .You can return the form by free post to: Ulster Bank - Freepost, Customer Service Centre, Po Box 5706, Dublin 2.

If you have a Loyalty Saver; Access Plus; Reward Reserve; Bonus Saver or ECB Rate Linked Deposit Account, any bonus interest accrued will be paid at account closure. DIRT** will be deducted where applicable. The existing withdrawal restrictions will also be removed.

• If your Money Desk Deposit is due to mature before the closure date referred to in your letter , you have the option to let your Money Desk Deposit continue to its maturity date. This will mean your deposit plus any interest due will be automatically transferred to your servicing account once it matures, and we will close your Money Desk Deposit account.
• If you wish to close your Money Desk Deposit early/before its maturity date, you will earn interest up to the date you close your Money Desk Deposit. Your deposit plus any interest due will be transferred to your servicing account. To request that your Money Desk Deposit is terminated early, you will need to call us on 0818 211 594 (Monday to Friday, 9am to 4pm).
• If you don't close your account before the closure date on your letter, your Money Desk Deposit account will be closed by us before we close your servicing account. Your balance plus interest due to the date of closure will be transferred to your servicing account and you will be able to withdraw the remaining balance by contacting us on 0818 210 260 (00353 1804 7475 if calling from abroad).
• It is important that you close your Money Desk Deposit before closing the servicing account linked to it.
• A termination letter and closing statement will be issued to you once the Money Desk Deposit has been closed.

All returns are subject to Deposit Interest Retention Tax (DIRT)**.

No - we are now waiving this loss of interest where you choose to close your Money Desk Deposit prior to its maturity date. If you wish to close your Money Desk Deposit early/before its maturity date, you will earn interest up to the date you close your Money Desk Deposit.

Your details may have been taken at account opening so please bring your passport or drivers licence when closing the account with your child’s birth certificate/ passport.

We have now begun closing accounts. 

If your six month closure notice period has passed and your deadline has been reached, your account is now queued for closure. You must take action now. If you are still relying on your deposit account and in need of support, please contact us immediately.

Visit ulsterbank.ie or  call us on 0818 210 260.  If you require additional support please contact our Vulnerable Customer Line on 1800 656 001.  Please be assured that this announcement does not affect your legal and regulatory protections.

There is no immediate impact on the rate you currently have with us, your products or your day to day banking. We will communicate directly with you via email and / or letter and provide advance notice of any changes or actions required. Beginning in early 2022, on a rolling basis, we will start to give current and deposit account customers formal letters of notice of up to six months, to choose a new bank; move to that bank; and close their Ulster Bank accounts. You do not need to take action until you receive your letter, however we are actively helping customers who wish to review their banking options. When you are ready to take action, we are ready to help. Please call us on 0818 211 461. Please be assured that this announcement does not affect your legal and regulatory protections.

Your money continues to remain safe with Ulster Bank Ireland DAC, this announcement does not require any action by you. If you wish to break your fixed rate deposit, your current terms and conditions will continue to apply.

If your account is open but has not been used for a long period of time, you will need to contact our team for information on how to close it.  Our Telephony team can help you. Please call 0818 210 260.

If your account is open but has not been used for a long period of time, you will need to contact our team for information on how to close it.  Our Telephony team can help you. Please call 0818 210 260.

Ulster Bank is closing, and our team has begun to close current and deposit accounts. If your six month closure notice period has passed and your deadline has been reached, your account will be queued for closure. In line with Ulster Bank’s commitment to withdraw in an orderly manner, the Bank is commencing this process in a careful and controlled way, beginning with those whom Ulster Bank believes are no longer reliant on their accounts.

Once this happens, you will no longer be able to use your account, and cannot make or receive any payments on your account/s.

If you are still relying on your personal bank account and in need of support, please contact us immediately. Visit ulsterbank.ie, or call 0818 210 260. If you need extra support, call our Vulnerable Customer Line on 1800 656 001.

Ulster Bank is closing, and our team has begun to close current and deposit accounts. If your six month closure notice period has passed and your deadline has been reached, your account will be queued for closure. In line with Ulster Bank’s commitment to withdraw in an orderly manner, the Bank is commencing this process in a careful and controlled way, beginning with those whom Ulster Bank believes are no longer reliant on their accounts.

Once this happens, you will no longer be able to use your account, and the payment will have been returned to the original creditor. Please contact the creditor to arrange the payment to another bank account. 

If you are still relying on your personal bank account and in need of support, please contact us immediately. Visit ulsterbank.ie, or call 0818 210 260. If you need extra support, call our Vulnerable Customer Line on 1800 656 001.

Ulster Bank is closing, and our team has begun to close current and deposit accounts. If your six month closure notice period has passed and your deadline has been reached, your account will be queued for closure. In line with Ulster Bank’s commitment to withdraw in an orderly manner, the Bank is commencing this process in a careful and controlled way, beginning with those whom Ulster Bank believes are no longer reliant on their accounts.

Once this happens, you will no longer be able to use your account. Any direct debits, standing orders or future dated payments will not be made. Any payments into your account such as your salary, pension, social welfare will not be paid into the account. They will be returned. 

If you are still relying on your personal bank account and in need of support, please contact us immediately. Visit ulsterbank.ie, or call 0818 210 260. If you need extra support, call our Vulnerable Customer Line on 1800 656 001. In the meantime, you should make contact with a new provider and open an account as soon as possible. 

For the first missed repayment there will be no impact on your credit rating as per the guidelines from the Central Bank of Ireland.  If you miss a payment through no fault of your own as part of switching bank accounts, and once the payments are again up to date this will not show on your credit report. 

There will be no impact on your credit rating for missed payments if it is as a result of your moving and switching your account to another provider. This means if you miss payments through no fault of your own as a result of switching bank accounts, and once they are set up again and are up to date, it will not show on your credit file. 

If you are not satisfied with any aspect of our service, you can tell us about your concerns in any of the following ways:

• Online - If you would like you can let us know what has gone wrong by completing our Online Complaint Submission Form at www.ulsterbank.ie
• By phone - To help us understand what has gone wrong and how we can help, some customers find it easier to talk through their issues. To talk to a member of staff, you can call us on 1800 200 162 or if calling from abroad 00353 1 709 2042
• In writing - Send a letter with details of your complaint, your account number and sort code to: Ulster Bank - Freepost, Customer Care, 3^rd Floor, Block B Central Park, Leopardstown, Dublin 18

Your access to Anytime Banking and Mobile App will not be affected. Only the account that has become non-operational will not be visible on online banking and mobile app. Any other accounts that remain open will continue to be visible.