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Changing your details

If your Personal Loan remains with Ulster Bank and you are still repaying your loan from your Ulster Bank current account, prior to this account being closed, you will need to provide us with the details of the new account that you wish to use for your Personal Loan repayments. You can do this in one of following ways:

If you already have a new account set up with your new current account provider and need to update/amend your Personal Loan Direct Debit information, you can do this until the date of your loan transfer. 

To update your payment details, please call us on 0818 210 260 (00353 1804 7475 if calling from abroad). Lines are open 8am – 8pm 7 days a week.

If you are switching your Ulster Bank Current account to a new provider, once your new account is opened, you will complete a Switcher Pack with them. Your new Current account provider will contact us to start the switch and we will provide them with a list of your Direct Debits (a copy will also be sent to you). We will update your new IBAN and BIC on your Ulster Bank Personal Loan Direct Debit once we receive the switcher pack.

If you need to change the name or address related to your loan, there are numerous ways that you can let us know.  Find out your different options here.