Important Customer Notice
By proceeding you are acknowledging and agreeing that you understand that Ulster Bank Ireland DAC has made an announcement that the Bank has commenced a phased withdrawal from the Irish banking market. For Mortgages this will be likely to result in the transfer of your product to another provider. For all other Products this also may result in the transfer of your product to another provider.
Ways to bank

Discover Video Banking

Connect with one of our Video Bankers at a time that suits you

What is Video Banking?

Video Banking is one of the ways you can bank with us. Instead of coming into a branch, you can use your smartphone, tablet or computer to speak to us about our range of products face-to-face wherever you are.

It’s easy to use and you can book an appointment at a time that suits you.

Appointments for Mortgages are available 9.00am- 5.00pm Monday to Friday.

Appointments for Current Accounts, Savings Accounts, Personal Loans, Overdrafts & Credit Cards are available between 8.30am-8pm Monday to Friday and 9am-3pm Saturdays.

If you’re a Private Banking customer, please speak to your Relationship Manager to arrange a video appointment.

Services available via Video Banking

You can use Video Banking to talk to us about:

  • Applying for your Mortgage
  • Opening savings and current accounts
  • Applying for a personal loan (available to existing customers only)
  • Applying for a personal overdraft (available to existing customers only)
  • Applying for a credit card

What you'll need

  • A device with a camera or webcam
  • A connection to the Internet
  • If your device uses apps, you'll need to download the Zoom app using a link that we'll email to you shortly before your appointment
  • If your device doesn't use apps, you don't need to download anything

Booking your appointment

Before booking, please note:

  • Ulster Bank collect your name, email and mobile number to help identify you ahead of your appointment. 
  • The information is deleted up to 90 days after your appointment.
  • No bank records are updated as a result.
  • The Video appointment will contain personal data and the audio will be recorded for training and monitoring purposes (and kept for 5 years). 

By consenting to this notice you agree that this recording will be stored with Zoom Video Communications, Inc. on behalf of Ulster Bank.

Frequently Asked Questions