Customer Support Hub

Helping you Choose, Move and Close your Ulster Bank accounts.

Important Personal Customer Update 22/07/2022

Update on Ulster Bank Ireland DAC presences in Republic of Ireland.

Important Business Customer Update 29/04/2022

Update on Ulster Bank Ireland DAC presences in Republic of Ireland.

Manage Your Business Account Mandate Online

Use our online platform to add or remove your account signatories. Click on the link below to get started.

Need to contact us with a concern or query?

For existing customers

  • Speak to your Relationship Manager
  • Phone our dedicated telephony team on 0818 211 690 (Republic of Ireland). From outside Republic of Ireland 0044 2890 538 459. Opening hours: Mon - Fri 8.30am - 5.30pm. Calls maybe recorded.

Moving or recently moved accounts,

  • Visit our help page for online product support guides
  • Phone our dedicated account closures helpline on 1800 818375 from outside the Republic of Ireland. Line opening hours are Monday to Friday, from 9am until 5pm. Call costs may vary and calls from mobile phones may not be free.
  • You can raise a concern or compliant with us in different ways, find out how here

Protect your account from fraud

We're aware that fraudsters are sending text messages and emails that look like they come from Ulster Bank. Remember we will never ask you to click a link and provide personal or financial information via text or email. If you’re in doubt about whether a message from us is genuine, please contact us.