Important Customer Update

Ulster Bank Ireland DAC presence in the Republic of Ireland

An update from Ulster Bank

As announced on the 2nd September 2022, and effective the 2nd  November 2022 we will no longer accept applications from all customers for the following products:

  • Current Accounts
  • Deposit Accounts
  • Commercial Cards
  • Additional Bankline Services i.e., SEPA Money Transfer, Direct Debit Origination
  • Bankline Direct
  • SWIFT Network MT940 reporting
  • Trade Finance products for our Micro-SME customers

We have already written to all customers who are included in either the AIB or PTSB transactions.

For customers subject to the transaction with AIB, we will continue to support their debt product requirements (loans, overdrafts, trade finance and invoice finance).

Today, 2nd November 2022, we are also announcing that effective from the 4th January 2023, we will no longer accept applications from our Micro SME customers for new or increased loans and overdrafts. Any applications received for these products before the 4th January 2023 will continue to be processed in the normal manner.

The transaction announced with PTSB includes performing loans from our Micro SME division, and we have already written to customers who are impacted by that transaction. There is no impact for Micro SME customers who already have a loan or overdraft as a result of this announcement. 

We will continue to support our customers through this withdrawal and customers can contact their Relationship Manager or our team on 0818 211 690 for further support. 

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