Credit Cards

Guide to credit cards

Important Reminder

You need to take action on your Credit Card account by 22nd March 2023, as your card will no longer work from this date, or shortly thereafter.

Understanding the basics

Keeping your credit card safe

Ulster Bank credit cards have lots of free safety measures - all designed to protect your card from fraudulent use.

If your card is lost or stolen, you won’t have to pay for any misuse. You just need to notify us at 1800 245 399 or +44 1268 500813 (if calling from abroad) or by accessing our WebChat service. We will order a replacement card straight away. Calls may be recorded.

Keep your PIN* number safe

Never tell anyone your PIN (Personal Identification Number) - and never write it down anywhere. When you receive a new PIN, memorise it straightaway and immediately destroy the slip.


Purchases made on your credit card are covered by chargeback rights that protect you if you don’t receive your goods or they are defective.

Help & Support

Visit us

Help and support


Credit card queries

For information on your Credit Card call the Credit Card Centre on 0818 210 261

(+44 1702 275524 if calling from abroad).

To register for telephone banking call 0818 211 461.

Lines are open 24 hours a day. Calls may be recorded.