Overlay
Current Accounts

Visa debit cards

Features, benefits and emergency contact numbers         

Emergency contact numbers

Lost/stolen cards

Call us on 1800 245 399

Lines are open 24/7. Calls may be recorded. Call +44 131 549 8186 from abroad or access our webchat service at ulsterbank.ie

Emergency Cash

Call us on 1800 245 399

If your card is lost or stolen, we will automatically cancel your card and let you withdraw cash from our cash machines as soon as you notify us. Find out more

Lines are open 24/7. Calls may be recorded.

Help when abroad

Call us on 0044 131 339 7609

If your card is stopped abroad or you suspect fraud or unusual activity. Calls may be recorded.

More on using your card abroad.

Ulster Bank Rewards

Helping each other is help for what matters. That's why we're proud to introduce Ulster Bank Rewards in partnership with Visa. Register your Ulster Bank Visa card with our Rewards programme and you'll enjoy great cashback bonuses when you shop at some of Ireland's favourite retailers.

Simply register your card, activate your offers by signing in, shop at participating retailers, and receive helpful cashback rewards.

Features and benefits

Card types

There are three types of cards – serviceCARDs, debitCARDs and cashCARDs.

serviceCARDs

  • Pay for goods and services at home and abroad and withdraw cash worldwide.
  • Get cashback from a range of retailers.
  • Pay using Contactless wherever you see the Contactless symbol
  • Use it to set up Apple Pay.

ServiceCARDs have all the functionality of debitCARDs, but can also be used at merchants who are unable to connect to the Bank's systems. ServiceCARDs check every transaction for available funds, but if they can’t connect, the payment should still go through.

See here for more information on transaction fees associated with debit card usage

debitCARDs

  • Pay for goods and services at home and abroad and withdraw cash worldwide.
  • Get cashback from a range of retailers.
  • Use it to set up Apple Pay.

With debitCARDs every transaction is checked for available funds. However, this means that the card can’t be used at merchants who are unable to connect to the Bank's systems. Most merchants can connect, examples of those who can’t include unattended petrol pumps and some card terminals on planes and trains.

See here for more information on transaction fees associated with debit card usage.

cashCARDs

  • Available with savings accounts only.
  • Withdraw cash at home and abroad.

Common questions

My PIN* is blocked, what should I do?

If you enter your PIN incorrectly 3 times in a row at any retailer, you will need to unlock your PIN at any Ulster Bank cash machine by selecting 'Account Services' and 'Unlock PIN'. A message will be displayed to confirm that you have unlocked your PIN.

Don't know your PIN? Contact your branch who will need to send you a 're-advice' of your PIN. Once you receive this, please follow the above instructions to unlock the PIN.

If you enter your PIN incorrectly 3 times in a row at any cash machine, you will need to ask the branch to send you a 're-advice' of your PIN.

*Personal Identification Number