Help and Support

Coping with Bereavement

What to do when someone passes away

Our step-by-step bereavement guide, will help you work through the things you need to do.  (This guide is currently being updated following branch closures, so please ignore references to our branches as they are no longer open.)

Read our step-by-step bereavement guide.

How to let us know about your bereavement

Changes to our bereavement processes help tackle the barriers currently facing those who have lost loved ones.

Our dedicated Bereavement Services Team are here to help make things as easy as possible for you as a single point of contact for the bank.


Ways to get in touch with us

You can let us know about your bereavement by:

Calling our dedicated Bereavement Services Team on 1800 303 543 (Monday to Friday, 9am to 5pm)

Writing to us at:  Ulster Bank Bereavement Services Team, Ulster Bank Ireland DAC, Donegall Square East, Belfast, BT1 5HD