Help and Support

Coping with Bereavement

What to do when someone passes away

Our step by step bereavement guide will help you work through the things you need to do.

Read our step by step bereavement guide

How to let us know about your bereavement

Changes to our bereavement processes help tackle the barriers currently facing those who have lost loved ones.

Our dedicated Bereavement Services Team are here to help make things as easy as possible for you as a single point of contact for the bank.

Rather than posting your documentation, for your safety and convenience you can now upload your documents onto our dedicated Online notification from the comfort of your own home. Our dedicated team will invite you to upload your documents and complete Identification safely and securely.

Ways to get in touch with us

You can let us know about your bereavement by:

Completing our Online notification form.  Upon completion, someone from our Bereavements Team will be in contact. 

Calling our dedicated Bereavement Services Team on 1800 303 543 (Monday to Friday, 9am to 5pm)

If you have a Business Account, please contact your Relationship Manager/Business Development Manager

Writing to us at:  Ulster Bank Bereavement Services Team, Ulster Bank Ireland DAC, Donegall Square East, Belfast, BT1 5HD