Emergency phone numbers

Have you noticed any suspicious transactions on your Ulster Bank account?

You can report this to us by calling: 1850 424 365 (24 hours, 7 days a week)

If calling from outside Ireland call: 00353 1804 7475

You can reverse the charges on calls from abroad through the international operator when calling from a landline.

Please be prepared to answer some security questions so we can verify you.

Calls may be recorded.

Personal credit cards

Have you noticed any suspicious transactions on your Ulster Bank personal credit card?

You can report it to us 24/7 by calling:

1800 946 520

Calling from outside Ireland call:

(+44) 125 230 8047

Business credit cards

Have you noticed any suspicious transactions on your Ulster Bank business credit card?

You can report it to us 24/7 by calling:

1800 946 521

Calling from outside Ireland call:

(+44) 125 230 8047

You can reverse the charges on calls from abroad.

Please be prepared to answer some security questions so we can verify you.

Calls may be recorded

If you have received a fraudulent or suspicious email which you have not responded to, please forward the email to phishing@ulsterbank.com

If you have responded to the e-mail, and/or you suspect that any of your accounts with us have been accessed online by someone other than yourself, please contact us immediately on 1850 424 365 (24 hours, 7 days a week)

From outside of Ireland call 00353 1804 7475

Suspicious Phone Call

If you have received a suspicious phone call and think you provided any of your personal security details during the call, please contact us immediately on 1850 424 365 (24 hours, 7 days a week)

From outside Ireland please call 00353 1804 7475

Suspicious text

If you think you have been targeted by a smishing scam, let us know. We will never ask you for your full PIN and full password by text or email.

Forward any suspicious texts referring to Ulster Bank to the number 086-1800792.

This is not a premium rate number. Standard network rates apply, please contact your network provider for more information on charges.

We'll never ask for your full PIN, full password and card reader codes by text, email or on the phone.

Both the phishing mailbox and text reporting number are automated services. Please do not send other queries or personal information, including bank account details to them

Debit or Credit Card Payment?

If you’re concern is about a purchase/payment made by Debit or Credit Card our Scams team won’t be able to help you but there may be options available to you through the Visa and Mastercard Chargebacks schemes. Simply refer to our Card Payment Help page which contains all the information you’ll need and some really simple online forms to submit a claim.

If you believe you've been a victim of a scam, or you're in contact with someone you think is trying to scam you, please contact our dedicated scams reporting line by calling 1850 424 365 (24 hours, 7 days a week)

From outside Ireland call 00353 1804 7475