Ulster Bank is closing and as a bank that is closing, the following branches will close on 6th January 2023 and 13th January 2023 at 1pm and will re-open as a Permanent TSB branch shortly after.

The 25 branches will close in two phases on 6th January and 13th January 2023 at 1pm.  See table in the question above for more details.

14 branches will close temporarily for one week to facilitate repair works in advance of the transfer to Permanent PTSB in January 2023. See table in the 1st question above.

14 branches will close temporarily for one week to facilitate repair works in advance of the transfer to Permanent PTSB in January 2023. 

Notices are displayed in the branches that will close for one week 2 months in advance. Please contact a member of staff in your local branch if require support.

We’re still here to help you with your banking needs. There are number of alternative ways to bank with us:

• Mobile and Anytime Banking (our online banking service) - you can manage most of your day-to-day banking quickly and safely online including checking your balance, keeping an eye on your transactions, paying bills, or transferring money.
• Over the phone – for general enquiries you can phone 0818 210 260 (open 24 hours, 365 days of the year).
• We also have a dedicated vulnerable and elderly customer telephone line which goes straight through to our team of customer care experts. It also offers extra services, like allowing a trusted friend, relative or carer to securely withdraw cash for you with Emergency Cash. Please call 1800 656 001 from 8am to 8pm, seven days a week, for assistance.
• In branch – you can visit another Ulster Bank branch. Please see table below for details of nearest Ulster Bank branch to those that are closing for one week.
• An Post – you can visit your local An Post office to access a number of Ulster Bank services.
• Cora, our digital assistant is available 24/7 on Ulsterbank.ie. She can help you with day-to-day queries you may have such as branch opening hours or how to make a payment.
• Manage my Mortgage - You can manage your mortgage online to help you stay in control. You’ll be able to view your current balance, check your monthly payment and due date or set up a direct debit. To manage your mortgage online, you’ll just need your mortgage account number, surname, and date of birth.

Even though your branch is re-opening as a Permanent TSB branch, your current and deposit accounts will not automatically transfer, and you need to take action to move and close your accounts.             

If you haven’t already moved your account to an alternative provider, yes your account can still be accessed via the alternative channels outlined in the previous FAQ.

Your branch will close either on 6^th or 13^th January 2023 at 1 pm and will re-open as Permanent TSB in early 2023.

For additional support please call us on 0818 211 461 (+35318047475 if calling from abroad) or visit your local Branch.