Customer Support Hub
Important Customer Notice
We have now begun closing accounts. Ulster Bank is closing, and our team has begun to close current and deposit accounts. If your six month closure notice period has passed and your deadline has been reached, your account is now queued for closure. You must take action now. If you are still relying on your personal or business bank account and in need of support, please contact us immediately. Visit your local branch, or call 0818 210 260.
Welcome to our dedicated Customer Support Hub
We're here to support you through this change. If need extra support closing your account e.g. due to a disability, health condition or because your circumstances have changed, you can find more information on supports available here.
Select an item below to find out more information
Latest Personal Customer Update 13/01/2023
Update on our Mortgage portfolio sale to AIB.
Be fraud aware - These circumstances may prompt fraudsters to attempt to take advantage of the situation. We will ensure all security measures continue to keep you protected. Please stay alert and watch out for scams.
You'll find more information and support in our Security Center.