Customer Support Hub Current and Savings Accounts
On the 19th February 2021 we announced a phased withdrawal of all our banking activity and associated services in the Republic of Ireland. From April 2022 we will begin writing to customers giving up to 6 months notice that we will be closing your account(s).
This means you will need to choose a new provider and open a new account with them. If you don't close your account(s) before the date provided in your letter you will no longer be able to use the account(s) and they will close 30 days after this date.
You don’t need to wait until you receive your account closure letter; we are here to support you now if you want to start the process of choosing and moving to a new provider. It is recommended that you do this as soon as possible to ensure you have sufficient time to make alternative banking arrangements.
We're here to support you
We're here to support you through this change. If you need extra help to close your accounts or you're assisting a friend or family member, we're available if you need support.
Select which account you need to close
I have other products and want to know more
Be fraud aware - These circumstances may prompt fraudsters to attempt to take advantage of the situation. We will ensure all security measures continue to keep you protected. Please stay alert and watch out for scams. You'll find more information and support in our Security Center.
Need additional support?
If you want to speak to our Closure Team, please call us on 0818 210 260 (00 353 1 8047475 if calling from abroad.) Lines are open 8am – 8pm, 7 days a week*
If you need extra support to close your account e.g. due to a disability, health condition or because your circumstances have changed, we have a number of ways to contact us:
- Call our dedicated helpline on 1800 656 001
- Visit your local branch
*Call costs may vary. Calls may be recorded for training and monitoring purposes.