Credit Cards

All you need to know about closing your credit card account

Important information before you close your account

Government Stamp Duty

Credit Card Stamp Duty (€30) is a tax charged by the Government on credit cards issued in the Republic of Ireland each year. It is charged on the 1st April each year (for the preceding year) or when an account is closed.  Customers are charged for each credit card they hold.   When you close an account, you are charged the stamp duty on closure.  If you are opening an account with a new provider, there is a process in place to help them make sure you do not pay the tax twice in one year. You can request a letter of closure by phoning  our Credit Card Contact Centre on 0818 260 261 and submit that letter to your new provider so that you are not charged the duty on the next 1st of April.


Recurring Transactions:

When we close your account we will cancel any recurring transactions, e.g. Netflix subscription.  We recommend you contact the retailers to arrange another method of payment. 

Five steps to help you choose, move and close

This guide summarises the detailed information you need to help you close your Credit Card

Need additional support?

If you want to speak to our Closure Team, please call us on 0818 210 260 (00 353 1 8047475 if calling from abroad.) Lines are open 8am – 8pm, 7 days a week*

If you need extra support to close your account e.g. due to a disability, health condition or because your circumstances have changed, we have a number of ways to contact us:


  • Call our dedicated helpline on 1800 656 001
  • Visit your local branch 

*Call costs may vary. Calls may be recorded for training and monitoring purposes.