Overlay

Credit Cards

Important Reminder

You need to take action on your Credit Card account by 22nd March 2023, as your card will no longer work from this date, or shortly thereafter.

All you need to know about closing your credit card account

Close your account online; on our mobile app; call our Credit Card Centre on 0818 210 261 (0044 1702 275 524 if calling from abroad); pop into your local Branch; or write to us at Ulster Bank Cards, PO Box 4015, Dublin 2

Important information before you close your account

Government Stamp Duty

Credit Card Stamp Duty (€30) is a tax charged by the Government on credit cards issued in the Republic of Ireland each year. It is charged on the 1st April each year (for the preceding year) or when an account is closed.  Customers are charged for each credit card account they hold.   When you close an account, you are charged the stamp duty on closure.  If you are opening an account with a new provider, there is a process in place to help them make sure you do not pay the tax twice in one year. We will send you a Stamp Duty Letter of closure confirming that Government Stamp Duty has been paid for the current charging period.  This will be issued after you have paid the outstanding balance including Government Stamp Duty. You should then submit this letter to your new credit card provider so that you are not charged the duty on 1st April 2023.

 

Recurring Transactions:

When we close your account we will cancel any recurring transactions, e.g. Netflix subscription.  We recommend you contact the retailers to arrange another method of payment. 

Five steps to help you choose, move and close

This guide summarises the detailed information you need to help you close your Credit Card.

View our guide

 

Choose a new provider

Choose which financial provider you want to open a credit card account with.  The Competition and Consumer Protection Commission (CCPC) provides independent information including product comparison tools to help you find another provider, visit  www.ccpc.ie/consumers/money-tools/credit-card-camparisons.*

The following is a list of providers who have approached us to be included on this website as possible options for your consideration.*

Need additional support?

If you want to speak with our Closure team, please call the Credit Card Centre on 0818 210 261 (lines open 24 hours a day including Bank Holidays; if phoning from outside the Republic of Ireland call +44 1702 275524).*

If you need extra support to close your account e.g. due to a disability, health condition or because your circumstances have changed, we have a number of ways to contact us:

 

  • Call our dedicated helpline on 1800 656 001
  • Visit your local branch 

*Call costs may vary. Calls may be recorded for training and monitoring purposes.