Your journey to closing your accounts

Current and Savings Accounts

Step 1: Choose

Choose which financial provider you want to open an account with.

Step 2: Move

Option 1: Move the account yourself

Option 2 : Switch your new current and savings account(s) through your new provider

Step 3: Close

Option 1: Close the account yourself

Option 2 : Close your account Through the Switching service

Got a Question?

For further help with the Choose, Move, Close process, view our frequently asked questions section.

What would you like to do today?

Close my current account

What type of account do you have?
Do you use Anytime Internet Banking or the mobile app?
Tip: If you have forgotten your Anytime Internet Banking login details you can re-register on the login page

Let's close your account

Remember to ensure your account isn't overdrawn and have the BIC and IBAN for your new bank account to hand. 

To close your account online or via the mobile app, follow these steps once you have logged in:

  1. Select the account you wish to close.
  2. Select 'Need to close your Current / Savings Account?' ( Select 'Close Account' if using the mobile app.)
  3. Complete the online form, input your account details and the details of the account you wish to transfer the balance to.
  4. Submit the form. You will receive email confirmation that it’s been submitted to us.

Register for Anytime Banking

The  most convenient way to close your account is through Anytime Banking. It normally takes 5 minutes to register. You'll need your sort code and account number, and your Ulster Bank debit card if you have one.

Accounts with limited access

To close an account that limited access, you can:

  • Call us:

Call our dedicated closure team on 0818 210 260. Lines are open 8am to 8pm 7 days a week (or if calling from abroad 00353 1 804 7475) *

  • Visit your local branch :

Call 0818 210 260 (or if calling from abroad 00353 1 804 7475) to schedule a face-to-face appointment. *

  • Write to us:

Complete and sign the Account Closure Request Form. You can return the form to: Ulster Bank - Free Post, Customer Service Centre, PO Box 5706, Dublin 2 or drop it into your local branch. Please ensure the form is signed by all parties. 

Forms posted from outside of the Republic of Ireland can be returned  to: Ulster Bank Ireland DAC, Block B, Central Park, Leopardstown, Dublin 18.

*Call costs may vary. Calls may be recorded for training and monitoring purposes.

Find out more information about Choose, Move Close for my Current Account

Read more about the Choose, Move, Close process here.

Choose, Move Close Guide guide for Current and Savings Accounts


Choose which financial provider you want to open an account with. The Competition and Consumer Protection Commission (CCPC) provides independent product comparison tools to help you find another provider, visit www.ccpc.ie/consumers/money-tools/. *

For information on switching your current account, visit https://www.ccpc.ie/consumers/money/banking/switching-accounts/ *

The following is a list of providers who have approached us to be included on this website as possible options for your consideration. *


There are two ways to move.

Speak to your new provider about which option will work best for you.


There are two ways to close.

Deposit Guarantee Scheme

You can find out more about the Deposit Guarantee Scheme by:

Interest Rates

Balance Reclaims

If you had an account with Ulster Bank and we do not have your up to date contact details, we may be unable to send you a cheque after your account has been closed.

If you have been receiving post from Ulster Bank, you do not need to take any action. If you have not been receiving post from Ulster Bank and your account has been closed, you can reclaim your balance. Details on how you can do this is detailed in the FAQs below.

Need additional support?

Need support with closing your current/savings accounts?

  • Speak to our Closures Team on 0818 210 260 (00 353 1 8047475 if calling from abroad.) Lines are open 8am – 8pm, 7 days a week*

Need extra support closing your account e.g. due to a disability, health condition or because your circumstances have changed?

  • Please dial our dedicated helpline on 1800 656 001
  • BPFI members have supports in place, including dedicated phone lines and frontline support to guide vulnerable customers through the process. Visit the BPFI website for more information

*Call costs may vary. Calls may be recorded for training and monitoring purposes.