Common Retailers

Don't fret just yet. The payment you've made might be genuine.

Sometimes businesses you pay may use different trading names. For example something purchased from Burton or TopShop, may appear as ‘Arcadia Group‘ on your statement. A quick internet search can help. Or, you can use our list below.

List of retailers

Still don't recognise a payment?

If you still don't recognise a debit card payment on your statement please call us on

0818 211 461 (24 hours, 7 days a week)

For credit cards call 0818 210 261 Monday to Friday 8am-8pm, Saturday 9am-5pm

or if you think you are a victim of fraud, find out more on our dedicated fraud page.