Common Retailers
Don't fret just yet. The payment you've made might be genuine.
Sometimes businesses you pay may use different trading names. For example something purchased from Burton or TopShop, may appear as ‘Arcadia Group‘ on your statement. A quick internet search can help. Or, you can use our list below.
Did you know
you can log onto your Online Banking and ask Cora for more information about a debit or credit transaction you don't recognise? Simply tell Cora you don't recognise a transaction and she can support you with a few simple checks to determine the type of transaction and help you identify it.
Alternatively a quick internet search can help. Or, you can use the list of common retailers
Still don't recognise a payment?
If you still don't recognise a debit card payment on your statement please call us on
0818 211 461 (24 hours, 7 days a week)
For credit cards call 0818 210 261 Monday to Friday 8am-8pm, Saturday 9am-5pm
or if you think you are a victim of fraud, find out more on our dedicated fraud page.