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Important Customer Update

Ulster Bank Ireland DAC presence in the Republic of Ireland

An update from Ulster Bank

Today (2nd  September 2022), Ulster Bank announced a further update on its phased withdrawal process for our business customers.

We have previously announced binding agreements with AIB and PTSB for the sale of certain debt products, and we started writing to our business customers in April 2022 with 6-months’ notice to Choose their new provider and to Move their banking requirements.

Today we are announcing that effective as the 2nd  November 2022 we will no longer accept applications from all customers for the following products:

  • Current Accounts
  • Deposit Accounts
  • Commercial Cards
  • Additional Bankline Services i.e., SEPA Money Transfer, Direct Debit Origination
  • Bankline Direct
  • SWIFT Network MT940 reporting
  • Trade Finance products for our Micro-SME customers

We have written to all customers who are included in either the AIB or PTSB transactions.

For customers subject to the transaction with AIB, we will continue to support their debt product requirements (loans, overdrafts, trade finance and invoice finance).

For customers subject to the transaction with PTSB, we will continue to support their requirements for loans and overdrafts.

There are customer FAQs below. We will continue to support our customers through this withdrawal and customers can contact their Relationship Manager or our team on 0818 211 690 for further support. 

Frequently Asked Questions