Help & Support

Caring for someone vulnerable

Giving a third party access to your bank accounts

Sometimes, you might need help to manage your bank accounts.  If an Ulster Bank customer is mentally capable, then a third party mandate can be put in place to allow another person access to their bank accounts. 

A third party mandate cannot be used in circumstances where a customer no longer has mental capacity.

Register a third party with us

Download and complete the form, signed by you as the customer and the third party.  You will both need to bring 2 forms of identification into one of our branches. 

What is a Power of Attorney?

A power of Attorney (POA) is a document that allows you to appoint a person or an organisation to manage your affairs if you become unable to do so.  

Register a Power of Attorney

To register a Power of Attorney with us, you will need to complete the form and come into a branch. 

Please bring with you the original copy of the full Power of Attorney document or a copy certified by a solicitor.  Please be aware that some Power of Attorney documents contain certificates which we will also need to view. 

We will also need to see 2 forms of identification.  For more information, please refer to our list of acceptable identification.

Please download, complete and return the signed form in branch, along with two forms of aceptable identification.

Additional Support

Organisations that can offer support

Make the most of extra support available to help you care more efficiently.  The local authority of the person you care for may be able to help with this, you can find their details on hse.ie other organisations may be able to help.

A guide to social care

Advice on paying for the cost of care and managing money

Expert advice, information and support

Guide - Are you caring for someone vulnerable?

Information on Government services and allowances for carers