Switch to Northern Ireland

Overlay

Personal Banking

Ways to bank with us

When looking for the most convenient way to bank, Ulster Bank has you covered.

Anytime Banking is available to those aged 11 and over with an eligible account. App available on most smartphones to customers with Anytime Banking and a Republic of Ireland or international mobile number in specific countries.

Useful links

Mobile Banking

Anytime Banking

Bank on your tablet

Set up text alerts

Branch Banking

Telephone Banking

Have a look at our latest updates

What's new in our mobile app

Have a look at the latest updates to our mobile app

View our latest app updates

What's new in Anytime Banking

Have a look at the latest updates to Anytime Banking

View our latest online updates

What's new in Telephone Banking

Have a look at the latest updates to Anytime Banking

View our latest Telephone Banking updates

Frequently Asked Questions

How do I access the account closure form in Anytime Banking/the mobile app Close

If you wish to close your account through the Anytime Banking Service, you can follow these steps once you have logged in:

1. Select the account you wish to close.

2. Select ‘Need to close your Current / Savings Account’. ( Select 'Close Account' if using the mobile app.)

3. You will be brought to an online form where you will input your account details and the details of the account you wish to transfer the balance to.

4. Submit the online form and you will receive email confirmation that it’s been submitted to us.

How do I re-register for Anytime Banking? Close

If you have locked yourself out of Anytime Internet Banking or forget your PIN or password you'll need to reset your details - it doesn't take long, just click on the link below and follow the onscreen steps.

Reset your details

How do I access the mobile app? Close

If you haven't downloaded the app yet or need to reinstall it, visit your relevant app store and do it now.
Open your new Ulster Bank app on your phone or tablet and tap the 'I'm an existing customer' button.
Tap 'Get started' to read and accept the Mobile Banking Terms.
Enter your customer number. This is the 10-digit number you use to log in to Anytime Banking and starts with your date of birth. If you don't have a customer number, or you have forgotten it, simply tap 'What's my customer number'.
Enter the digits from your Anytime Banking PIN and password. We will never ask you for your full PIN or password and you should never give these to anyone.
Confirm the mobile number we hold for you on screen is up to date, as we will need to send you an activation code to make sure it's you, this will help keep your account secure.
Set up a passcode that you will use to log in to your app in future. If you have a compatible iPhone you can enable Touch ID or Face ID. Or on compatible Android phones enable 'Fingerprints'. This will allow you to log in securely, so there’s no need to always remember your passcode..

The Ulster Bank app available to customers with Anytime Banking using compatible iOS or Android devices with a Republic of Ireland mobile number or international number from selected countries.

How do I print my statements/certs of interest in Anytime Banking Close

What are the payment limits in Anytime Banking/the mobile app? Close

You can manage your own personal payment limits within Anytime Internet Banking or payments made from your personal account to someone else via Anytime Internet Banking, the Mobile app and Open Banking.

To change your personal payment limits, please visit the 'Manage my payment limits' section within Anytime Internet Banking.

The maximum limit you can set for payments via Anytime Internet Banking, the Mobile app and Open Banking per working day for Personal customers is €25,000.00

To make a payment from the Mobile app for more than €1000, you'll need to have made at least one payment to that payee using Anytime Internet Banking

Payments via telephone banking are limited to €10,000.00.

The limit for personal customers is per person not per account. Payments made on a Saturday, Sunday or Bank Holiday will form part of the next working day's allowance.

If a party to a joint account makes a payment to someone else from that account, it will also affect the daily limit of the other signatories on the account. For example, if you sent €25,000.00 from your joint account, it would affect the daily limit of your other accounts you see on Anytime Internet Banking.

Need to make a payment for a higher amount?

You can set up separate payments over a number of days. Alternatively you can arrange a large value SEPA payment via the branch, however there is a fee for this service.

What is a card reader and how do I use one? Close

A card reader gives you an extra level of security when using Anytime Internet Banking, and you may need to use it to confirm your identity when logging in if you don’t have a mobile number, or you’ve recently updated it with us.

When you bank online, you'll also need a card reader to:

set up a payee
make a payment for the first time online
update any regular payments, like standing orders
amend the payment reference when paying a bill or company who's account details are stored within Anytime Internet Banking
update personal details, like your mobile number, PIN, email address or password
manage your activity alerts

For information on how to use a card-reader visit our card reader page

How do I order a Card Reader? Close

You can order a Card Reader by following the steps below:

Logging into your Anytime Internet Banking service at www.anytimebanking.ulsterbank.ie (opens in a new window)
Select 'Security' from the main menu
In the 'Using a card reader' section select 'Order a card reader'

Need help with your card reader?

I've forgotten my login details, what should I do?

Where can I find my account number and sort code?

How do I get Mobile Banking app?