Help with Cards

What card do you need help with?

Withdrawal Update - Card Payment Refunds

I am expecting a card refund however my Ulster Bank account is now closed, what will happen to my money? 

In Case of Emergency

Lost/Stolen Emergency numbers

If you lose any Ulster Bank Debit or Credit Card or you suspect that it has been stolen, please call our Card Loss Centre immediately on:

1800 245 399

If you are abroad please call:

+44 131 549 8186 for Debit Cards.

+44 1268 500813 for Credit Cards.

If you're signed up to online banking, you can also report your card lost and order a replacement online. You can find this on the Card services page in Anytime Internet Banking.

Reporting Fraud