Private Banking

Your journey to closing your Private Banking Accounts

Here's what you need to know

What's happening?

  • We have written to our Private account holders providing six months notice to move and close Private current/UFirst Private and Private Reserve accounts. If you cannot remember the date that your account is due to close or have not received a letter, please contact us on privateserviceri@ulsterbank.com or 0818 210 260 (+353 1 8047475 if calling from abroad). Lines are open 8am – 8pm, 7 days a week.*

How does that impact you?

  • You should complete the process to move your account(s) within the six months’ notice period provided in your account closure letter. Please refer to "Choose, Move, Close" guide below.

Have a question?

  • To seek support you can contact us through a variety of channels: 
    • Ulster Bank Customer service line on 0818 210 260 (+353 1 8047475 if calling from abroad)*
    • Visit our Customer Support Hub on www.ulsterbank.ie                                                                                            

Need additional support? Find out how else to get in touch with us

Choose, Move, Close

Below is a simple step by step guide to assist you with your switch to a new account provider.

Step 1: Choose

Choose which financial provider you want to open an account with

Step 2: Move

Option 1: Move your Private account(s) yourself

Option 2 : Switch account(s) through your new account provider

Step 3: Close

Option 1: Close your Private account(s) yourself

Option 2 : Close your Private account(s) through the Switching service

What would you like to do today?

Close my Private Current Account

What type of account do you have?
Do you use Anytime Internet Banking or the mobile app?
Tip: If you have forgotten your Anytime Internet Banking login details you can re-register on the login page

Let's close your Private Account

Remember to ensure your account isn't overdrawn and have the BIC and IBAN for your new bank account to hand. 

To close your account online or via the mobile app, follow these steps once you have logged in:

  1. Select the account you wish to close.
  2. Select 'Need to close your Current / Savings Account?' ( Select 'Close Account' if using the mobile app.)
  3. Complete the online form, input your account details and the details of the account you wish to transfer the balance to.
  4. Submit the form. You will receive email confirmation that it’s been submitted to us.

If you need additional support with your move and close journey please don’t hesitate to contact your dedicated Private relationship manager to discuss or our Private support team email PrivateServiceRI@ulsterbank.com or telephone 0818 210 265 (abroad +353 1- 5317160)

Note - The Private Banking service is only available for existing Private Banking customer  

Register for Anytime Banking

The  most convenient way to close your account is through Anytime Banking. It normally takes 5 minutes to register. You'll need your sort code and account number, and your Ulster Bank debit card if you have one.

To close an account with limited access you can

1. Call us

Call our dedicated closure team on 0818 210 260. Lines are open 8am to 8pm 7 days a week (or if calling from abroad 00353 1 804 7475)*

2. Visit your local branch

Call 0818 210 260 (or if calling from abroad 00353 1 804 7475) to schedule a face-to-face appointment.*

3. Write to us

Complete and sign the Account Closure Request Form.

You can return the form to: Ulster Bank - Free Post, Customer Service Centre, PO Box 5706, Dublin 2 or drop it into your local branch. Please ensure the form is signed by all parties.

Forms posted from outside of the Republic of Ireland can be returned to: Ulster Bank Ireland DAC, Block B, Central Park, Leopardstown, Dublin 18

*Call costs may vary. Calls may be recorded for training and monitoring purposes.

Find out more information about Choose, Move Close for my Private Account

Read more about the Choose, Move, Close process here.


Choose which financial provider you want to open an account with. The Competition and Consumer Protection Commission (CCPC) provides independent product comparison tools to help you find another provider, visit www.ccpc.ie/consumers/money-tools/. *

For information on switching your account, visit www.ccpc.ie/consumers/money/banking/switching-accounts/. *

The following is a list of providers who have approached us to be included on this website as possible options for your consideration. *


There are two ways to move.

Speak to your new provider about which option will work best for you.


There are two ways to close.

Frequently Asked Questions

Ulster Bank Private Banking Product Information

Need additional support?

Need support with closing your Private current or savings accounts?

  • Speak to our Closures Team on 0818 210 260 (+353 1 8047475 if calling from abroad.) Lines are open 8am – 8pm, 7 days a week.*

Need extra support closing your account e.g. due to a disability, health condition or because your circumstances have changed?

  • Please dial our dedicated helpline on 1800 656 001
  • BPFI members have supports in place, including dedicated phone lines and frontline support to guide vulnerable customers through the process. Visit the BPFI website for more information

*Call costs may vary. Calls may be recorded for training and monitoring purposes.