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No. Ulster Bank services through An Post outlets will cease on 31st March 2023. This has been communicated in national media and included in the branch closure customer notification letter /email.

Find our supporting FAQS for An Post here.

Branches will cease transactional services other than transactions to support with account closure requests on the 31st of March 2023. Customers will no longer be able to make cash/cheque lodgements either at the counter or through internal automation devices (Cash Deposit Machine, Bulk Coin Machine, Automated Deposit Unit) or any form of withdrawal at this or any other Ulster Bank branch (with the exception of ATM services).

Branches will remain open until the 21st April 2023 to assist with any queries, moving and closing accounts. Additionally, customers will no longer be able to access Ulster Bank services through An Post outlets after the 31st March 2023. 

There will be services available through our dedicated Customer Support Hub on www.ulsterbank.ie  to support you through this change. Our Telephony service can be contacted on 0818 210 260* (00 353 1 8047475 if calling from abroad). Lines are open 8am – 8pm, 7 days a week. Online banking is also available until you close your accounts.

We have written to our personal account holders providing six months’ notice to move and close current/transactional and savings accounts. If you cannot remember the date that your account is due to close or have not received a letter, please contact us on 0818 210 260* (00 353 1 8047475 if calling from abroad). Lines are open 8am – 8pm, 7 days a week. We have also written to business customers providing 6 months’ notice and business customers can contact their relationship manager or our team on 1800 818 375* for further assistance.

If your account/s remain open and you would like your local branch to help you move and close, you should call into your nearest branch at your earliest convenience so we can help you before we close this branch on the 21st April 2023.

You should complete the process to move your account(s) within the six months’ notice period provided in your account closure letter.

The choice of alternative provider is solely for you to make, and we cannot recommend another financial provider. The Competition and Consumer Protection Commission (CCPC) provides independent product comparison tools to help find another provider, visit www.ccpc.ie/consumers/money-tools ** and for information on switching*** current account(s), visit www.ccpc.ie/consumers/money/banking/switching-accounts.

Details of other financial providers can be found on the Customer Support Hub www.ulsterbank.ie

We are here to support our customers through this change. For additional support visit https://www.ulsterbank.ie/help-and-support/important-customer-notice.html call us on 0818 211 461* or 00 353 1 8047475* if calling from abroad. Lines are open 8am – 8pm, 7 days a week or visit your local Branch.

From 24th April 2023 branches will no longer be available, therefore, if you require additional support from this date onwards you can visit  Ulster Bank Customer Support Hub  or call us on 0818 211 461* or 00 353 1 8047475* if calling from abroad. Lines are open 8am – 8pm, 7 days a week.

We also have a dedicated vulnerable and elderly customer telephone line which goes straight through to our team of customer care experts. Please call 1800 656 001 from 8am to 8pm, seven days a week, for assistance.