Announcement of cessation of new mortgage business: As of 1st May 2023, Ulster Bank is no longer accepting new mortgage lending applications. This includes applications to move to a new property or port a tracker rate and applies to all mortgage customers with the exception of existing Offset Mortgage customers and product switch applications, though we will consider applications for a Top Up Mortgage from existing customers in certain circumstances.

Further details can be found on our Customer Support Hub here.

Announcement by ECB of a rate increase: the European Central Bank (“ECB”) announced a base rate increase of 0.25% to 4.50% on 14 September 2023. We will write to all of our impacted customers within 10 business days of the announcement to explain what this will mean for their monthly mortgage payment. Please Note: this change will only impact ECB Tracker and Offset Mortgages

If you feel that you may have difficulty repaying your mortgage, we’re here to help. You can call our Arrears Unit on 1800 435 763 or log on to www.ulsterbank.ie/managingdebt where you can leave your details with us and we’ll call you back at a time that’s convenient to you.